Empire Host DispatchSee our picks
Ranking

The 20 best Airbnb management companies for New York hosts

We shortlisted 20 management companies; here is where they landed.

The Manhattan skyline from the Brooklyn Bridge

We get asked which management company we would actually use in New York more than almost anything else. This is our answer, and how we got to it.

Our #1: One Fine BnB

The rest of the field

The 19 challengers, ranked. Every rating is our editorial read of fit — not a lab score.

#CompanyOur ratingOur take
25 Star STR★★★★☆ 4.5Licensed Vegas group-estate specialist; no-5-star, no-commission clause.
3Moose Management★★★★☆ 4.4Most-decorated Park City independent (2006), no long-term contracts.
4Home Team Luxury Rentals★★★★☆ 4.5Influencer-founded luxury brand; "560+ markets" is a PR claim.
5Stay Cincinnati★★★★☆ 4.3Boutique design + construction-savvy investor co-host.
6HighRise Boston★★★★☆ 4.5Brokerage with an Airbnb arm; Boston STR rules limit onboarding.
7SkyRun★★★★☆ 4.1Ski/mountain-market specialist franchise; young system (2022).
8Twinity Properties★★★★☆ 4.3Free routine repairs bundled; no lock-in contract.
9Jungle House★★★★☆ 4.1Design/influencer brand + host consulting; side management arm.
10Sky High Cabins★★★★☆ 4.3Woman-owned, 5-yr Superhost Big Bear cabin manager.
11Utah's Best Vacation Rentals★★★★☆ 4.0Statewide Utah coverage + in-house real-estate arm since 2007.
12Ocean Reef Resorts★★★★☆ 4.240-yr Emerald Coast institution + real-estate arm.
13Southern Charmed★★★★☆ 4.0Pivots STR/mid-term/long-term — a hedge against STR rule changes.
14Portoro★★★★☆ 4.0Curated luxury roll-up; CEO has openly signaled intent to sell.
15The Management Club★★★★☆ 3.9Boutique high-end LA manager, individualized per-property plans.
16The Cohost Co.★★★★☆ 4.0"Fewer homes, better care" owner-operator co-host.
17Guest Haus★★★★☆ 3.93-tier menu, "earn first, pay later"; 22% no-lock-in tier is steep.
18Fairly★★★★☆ 3.8Vacasa founder's do-over — dedicated caretaker per home.
19DOSbnb★★★★☆ 3.8Fully virtual co-host desk; no boots on the ground.
20Descansa PDX★★★★☆ 3.6Design/staging-led Portland manager + DIY consulting tier.

Read our individual review of every company →

New York is not an easy market — tight margins and fierce competition — so a tool that holds up here tends to hold up anywhere.

Reading the field as a whole

Across the 19 challengers our data desk tracks on this list, 4 publish a management fee and the remainder do not — which tells you where your first emails are going. In scale, the sample leans local (12) and regional (3) on our data desk’s filing. Treat those splits as a map of effort: published numbers compare in minutes, unpublished ones in weeks. And remember what a ranked list is for: it compresses the research, it does not do the choosing — the two or three rows that match your market and model deserve their full reviews before any of them gets a reply.

How to read this ranking

The list is ordered on our rubric, not on marketing spend. The #1 slot is the only hands-on one; the rest of the field is graded on what each company publishes, how openly it prices, and what owners tell us. A company that hides its price pays for that here — an invisible number is an unbudgetable one. The weighting we apply:

  • Time saved — 34%. Real hours back per week, measured against doing the job by hand.
  • Reliability — 26%. How rarely it breaks, double-books or drops a message when it matters.
  • Value — 24%. Whether the price is justified by the nights and hassle it saves.
  • Setup — 16%. How long from sign-up to the first booking it actually handles for you.

Placement reflects who we would put in front of an owner, not a promise about your result. Open the individual review before you sign with anyone.

Before you sign anything

These three questions save the most money later:

  • Everything the quoted rate excludes. Ask for cleaning, linen, maintenance mark-ups and onboarding as line items, not implications.
  • How leaving works. Confirm the notice window and that the listing, its review history, the calendar and guest data are yours to take.
  • Late-night coverage. The real test of any manager is a locked-out guest at midnight; ask exactly who answers.

Shortlisting in three passes

Pass one is elimination: strike everyone whose footprint, model or category simply does not match your property — the table above does that in minutes. Then do money in one sitting — published figures side by side, one templated email to the rest. Pass two goes faster against a benchmark: Airbnb management fees — the published two-tier terms — 20% full service, 10% partner, plus a one-time onboarding retainer — and ask each finalist to beat it on the parts you care about. The last pass is human: talk to the final two or three and listen for who describes problems honestly.

If halfway through this page you realised you are shopping in the wrong aisle, the host-software ranking is one click away; every company on either list has its own page in the review library. Most owners who write to us end up running one of each — a manager where distance forces it, software where it does not — so read the two lists as a pair rather than rivals.

Reading the money column honestly

A management fee is a headline, not an invoice. Two companies quoting the same percentage can differ by thousands a year once cleaning, linen, maintenance mark-ups, onboarding and guest-fee handling are counted — which is why we weight pricing transparency so heavily and why every review page on this site repeats the same advice: get the extras itemised in writing.

The top pick is tested on live listings; the rest are placed on their published record and owner reports — editorial opinion, never lab output. Placement is unbuyable and we take no commissions; see the editorial policy.