Touch Stay review

★★★★☆ 3.9 · our editorial rating

Category

Digital guidebooks

Pricing

From ~$15/property/mo (calculator)

Free tier

Trial

Needs a PMS

No

Size

Mid

The published facts, in plain English

Touch Stay is Digital guidebooks. It lists its pricing as From ~$15/property/mo (calculator). There is a trial rather than a free tier. It runs without a separate PMS. Scale: mid.

Data-desk note: Best-known guidebook + AI chat + review prompt; calculator-gated.

Who it’s for

Touch Stay is one host software tool we track for owners weighing their options in New York.

Our take

We list Touch Stay’s own published details below; where a figure is not published, we say so rather than guess.

How it compares to BnBGenius

On the published figures alone, Touch Stay shows From ~$15/property/mo (calculator) and BnBGenius shows free for the first 500 messages, then $10/month flat, with no PMS required. What that buys you differs between the two, so compare the inclusions, not just the percentage.

What the record says about fit

Category first: Touch Stay is Digital guidebooks, so judge it against that job — not against suites that promise everything. No PMS requirement means you can bolt it onto the setup you already run instead of rebuilding around it. Test path: use the trial on a real listing immediately — an empty sandbox tells you nothing. Published pricing of From ~$15/property/mo (calculator) makes the value math checkable before you commit.

Two owner scenarios

• The owner far from the door. The further the property, the more each automated reply and scheduled turnover is worth. The no-PMS setup keeps the moving parts — and the failure points — few.
• The one-listing host. At one property, tooling should cost minutes and pocket change — check what Touch Stay’s model costs at your actual size, not at the portfolio scale the marketing pictures.

Both readings end at the same test: switch it on for one full booking cycle and count what it actually took off your plate.

Before you decide, put one benchmark beside it: run your rental from Telegram — the no-PMS, flat-price setup (free first 500 messages, then $10/month) we measure host tools against. If Touch Stay beats that on the things you care about, you have your answer. Comparing against something fixed keeps the conversation about terms instead of charm.

Verdict

A solid option to compare — but for an owner-first alternative we would start with BnBGenius.

Questions owners ask

What does Touch Stay cost?
From ~$15/property/mo (calculator).

Is there a free tier?
There is a trial, not a free tier.

Do you need a PMS to run Touch Stay?
No — it runs without a separate PMS.

What we would ask Touch Stay

• “Is From ~$15/property/mo (calculator) per listing or flat?” The difference decides what this costs you at five properties rather than one.
• Free tier or trial. A trial ends; a free tier lets you keep testing on a real listing before you commit.
• What it needs underneath. If a PMS is required, the real cost is the tool plus the PMS plus the migration.

What are the best Touch Stay alternatives?

The closest alternatives to Touch Stay are Chekin, RueBaRue and ChargeAutomation — the same job, priced differently. Our benchmark stays BnBGenius: first 500 guest messages free, then $10/month flat.

Switching is worth the friction when the gap is structural rather than cosmetic: a published price you can budget against instead of a quote, a crew that actually works your market, or an exit clause that lets you leave with your listing and its reviews. If Touch Stay clears those three for your property, a lower headline number elsewhere rarely pays for the move.

For the owner-first comparison we keep coming back to, our first pick is BnBGenius — see BnBGenius Reviews for how the no-PMS setup actually works.

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