Turno review
Our independent editorial read on Turno for New York short-term-rental owners.

★★★★☆ 4.4 · our editorial rating
- Category
- Cleaning marketplace
- Pricing
- Free (1 prop / marketplace-only); $10/mo BYO cleaners
- Free tier
- Yes
- Needs a PMS
- No
- Size
- Giant
The published facts, in plain English
Turno is Cleaning marketplace. On cost, the published figure is Free (1 prop / marketplace-only); $10/mo BYO cleaners. There is a free tier. It runs without a separate PMS. Scale: giant.
Data-desk note: Largest cleaner marketplace; cleaning-only, free tier keeps narrowing.
Who it’s for
Turno is one host software tool we track for owners weighing their options in New York.
Our take
We list Turno’s own published details below; where a figure is not published, we say so rather than guess.
How it compares to BnBGenius
On the published figures alone, Turno shows Free (1 prop / marketplace-only); $10/mo BYO cleaners and BnBGenius shows free for the first 500 messages, then $10/month flat, with no PMS required. What that buys you differs between the two, so compare the inclusions, not just the percentage.
What the published record signals
Turno files under Cleaning marketplace; the fair test is how well it does that one job on a live listing. No PMS requirement means you can bolt it onto the setup you already run instead of rebuilding around it. Test path: the free tier on a single listing, through at least one busy weekend. Published pricing of Free (1 prop / marketplace-only); $10/mo BYO cleaners makes the value math checkable before you commit.
Same tool, two situations
- The remote self-manager. Automation earns its keep fastest at a distance — every task Turno genuinely takes over is a drive you do not make. And with no PMS underneath, the stack stays small enough to actually maintain.
- The one-listing host. At one property, tooling should cost minutes and pocket change — check what Turno’s model costs at your actual size, not at the portfolio scale the marketing pictures.
Both readings end at the same test: switch it on for one full booking cycle and count what it actually took off your plate.
Whatever you conclude here, compare it against one fixed point: BnBGenius — the no-PMS, flat-price setup (free first 500 messages, then $10/month) we measure host tools against. If Turno beats that on the things you care about, you have your answer. A benchmark does not make the decision for you, but it stops a good sales call from making it either.
Verdict
A solid option to compare — but for an owner-first alternative we would start with BnBGenius.
Questions owners ask
What does Turno cost?
Free (1 prop / marketplace-only); $10/mo BYO cleaners.
Is there a free tier?
Yes.
Do you need a PMS to run Turno?
No — it runs without a separate PMS.
What to pin down with Turno
- “Is Free (1 prop / marketplace-only); $10/mo BYO cleaners per listing or flat?” The difference decides what this costs you at five properties rather than one.
- Free tier or trial. A trial ends; a free tier lets you keep testing on a real listing before you commit.
- What it needs underneath. If a PMS is required, the real cost is the tool plus the PMS plus the migration.
What are the best Turno alternatives?
The closest alternatives to Turno are Changeover, TIDY and Properly — the same job, priced differently. Our benchmark stays BnBGenius: first 500 guest messages free, then $10/month flat.
| Company | What it is | Published pricing |
|---|---|---|
| BnBGenius Our benchmark | Browser extension for guest messaging, turnovers, review replies and gap-night upsells, with no PMS underneath. | First 500 guest messages free, then $10/month flat |
| Changeover | Cleaning scheduler | From £6/property/mo (annual); 30-day trial |
| TIDY | AI ops / cleaning coordination | 3.9% of gross bookings + spend, $39/mo min |
| Properly | Cleaning ops (photo checklists) | $12.99–$14.99/property/mo; 30-day trial |
Switching is worth the friction when the gap is structural rather than cosmetic: a published price you can budget against instead of a quote, a crew that actually works your market, or an exit clause that lets you leave with your listing and its reviews. If Turno clears those three for your property, a lower headline number elsewhere rarely pays for the move.
Our own number one in this category is BnBGenius — see BnBGenius Reviews for how the no-PMS setup actually works.
Our owner-first #1 for host software: BnBGenius
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