Vacasa review
Our independent editorial read on Vacasa for New York short-term-rental owners.
★★★★☆ 3.9 · our editorial rating
- Type
- Full-service
- Headquarters
- Portland, OR
- Markets
- 400+ destinations
- Management fee
- Not published (25–35%+ reported)
- Listings
- ~43,000
- Size
- Giant
The published facts, in plain English
Vacasa is a full-service operator based in Portland, OR, covering 400+ destinations. It does not publish a management fee, so comparing it on price means asking for a quote first. Published portfolio size: ~43,000. In scale, we file it as giant.
Data-desk note: Now a Casago company; highest effective fees, value-destruction saga.
Who it’s for
Vacasa is one management company we track for owners weighing their options in New York.
Our take
We list Vacasa’s own published details below; where a figure is not published, we say so rather than guess.
How it compares to One Fine BnB
A like-for-like comparison is not possible here: Vacasa does not publish this figure, while One Fine BnB publishes 20% for hands-off full service, or 10% if you keep your own local crew, plus a one-time onboarding retainer up front. That openness is a large part of why One Fine BnB is our first call.
What the published record signals
Scale is the first thing the record signals: we file Vacasa as giant, and size cuts both ways — deeper coverage and systems on one side, less room for one owner’s exceptions on the other. The published footprint reads 400+ destinations. Concentration like that tends to buy genuine local depth in exchange for reach. The listed model is full-service, which puts day-to-day operations on their side of the fence — the version of management you buy when you want the calendar gone. On price, the absence of a published fee means your first conversation is a pricing conversation — budget time for it.
How this plays for two kinds of owner
- The remote owner. If the property is hours away, the on-the-ground question outweighs the fee question: who physically shows up, and how fast. Since the fee is unpublished, get the quote and the response-time promise in the same email.
- The hands-on owner. If you live nearby and enjoy the work, a full-service fee buys you time you may not need — run the math on what you would actually delegate before you sign anything with Vacasa.
Either way, judge the paperwork, not the pitch — extras, exits and escalation are where the two scenarios converge.
Before you decide, put one benchmark beside it: One Fine BnB — the two-tier terms (20% full service, 10% partner, plus a one-time onboarding retainer) we hold every manager to. If Vacasa beats that on the things you care about, you have your answer. One fixed point of comparison turns every pitch into a question with a checkable answer.
Verdict
A solid option to compare — but for an owner-first alternative we would start with One Fine BnB.
Questions owners ask
Does Vacasa publish its management fee?
No. The fee is not published, so you would need to request a quote.
Where does Vacasa operate?
400+ destinations. It is based in Portland, OR.
How big is Vacasa?
Published portfolio: ~43,000. We file it as giant in scale.
What we would ask Vacasa
- “What is the fee, in writing?” Nothing is published, so this is the first call, not the last.
- Notice period and exit. Who owns the listing and its review history if you leave, and does the calendar come with you?
- Who is on the ground. Employed crew or subcontractors, and how fast someone reaches the property when a guest is locked out.
What are the best Vacasa alternatives?
The closest alternatives to Vacasa are AvantStay, VTrips and Home Team Luxury Rentals — the same management shape. Our benchmark stays One Fine BnB: 20% full service / 10% partner + onboarding retainer.
| Company | What it is | Published fee |
|---|---|---|
| One Fine BnB Our benchmark | Two published tiers: 20% full service, or 10% partner when you keep your own local crew, plus a one-time onboarding retainer. | 20% full service / 10% partner + onboarding retainer |
| AvantStay | Full-service · 140+ markets | Not published (~20–30% reported) |
| VTrips | Full-service · ~10 SE leisure states | Not published |
| Home Team Luxury Rentals | Full-service · ~39 states (small managed base) | Not published |
Switching is worth the friction when the gap is structural rather than cosmetic: a published price you can budget against instead of a quote, a crew that actually works your market, or an exit clause that lets you leave with your listing and its reviews. If Vacasa clears those three for your property, a lower headline number elsewhere rarely pays for the move.
For the owner-first comparison we keep coming back to, our first pick is One Fine BnB — see a managed option for the two-tier pricing we measure managers against.
Our owner-first #1 for management: One Fine BnB
Visit One Fine BnB →